Emotional Intelligence and Leadership: Topic #2 Part 1
This is the second post in a series concerning leadership development. Each post will discuss essential aspects for our continual growth as a leader. Development is a process that must be continuously fed and nurtured. It is my hope this blog will aid you in your journey.
Emotional Intelligence (EI) is essential for a leader to be successful. EI is the ability to be aware of and manage your emotions and the emotions of other people. Psychologist Daniel Goleman, who has written many books on EI, states there are five key elements of emotional intelligence:
- Self-Awareness
- Self-Regulation
- Motivation
- Empathy
- Social Skills (Goleman, 1995).
As a leader, your ability to manage these five aspects will significantly influence your level of emotional intelligence (Emotional Intelligence in Leadership, 2017). Let's briefly discuss each of the five aspects. Each aspect will be discussed in more detail along with information on correction implementation in following posts.
Self-Awareness
Self-awareness is defined as your ability to understand your emotions and the impact they have on your behavior or actions and the effect they have on others. Simply, it is the journey to understanding who you are and why you react or respond in certain ways. This is not always an easy journey. Emotions can appear and change quickly, be a combination of multiple emotions, and occur in stressful and challenging times, which can make awareness illusive and difficult.
Self-Regulation
Self-Regulation is defined as "the ability to calm yourself down when you are upset and cheer yourself up when you're down" (Stosny, 2011). When a leader has the ability to self-regulate, he or she is unlikely to have emotional outbursts, stereotype people, or jeopardize their principles.
Motivation
Defined as what drives us to improve, achieve, commit to goals, have initiative , readiness to react, optimism, and resilience. In essence, motivation is what keeps us going and moving forward (Goleman, 2011).
Empathy
Empathy is the ability to understand or feel what another person is experiencing or feeling. Hence, empathy is your ability to put yourself in another person's shoes and understand their point of view. Practicing empathy strengthens relationships, positively influences pro-social behaviors, and produces an understanding of the wants and needs of others (Ioannidou & Konstantikaki, 2008).
Social Skills
Social skills refer to a leader's ability to build and manage relationships and networks, establish rapport, and find common ground. All of which are key to effective communication, improving relationships, quality of life, and building teams. Additionally, social skills are broken down into six subs-skills consisting of persuasion and influencing, communication, managing conflict, change management, building bonds, and teamwork (Great Leaders, n.d).
My next post will delve deeper into the aspect and correction implementation concerning Self-Awareness, Self -Regulation, and Motivation.
Thank you for reading! I look forward to your comments.
Sandra
References
Emotional Intelligence in Leadership. (2017). MindTools. Retrieved from
https://www.mindtools.com/pages/article/newLDR_45.htm
Goleman, D. (1995). Emotional intelligence. New York: Random House
Goleman, D. (2011, December 28). Motivation: What moves us?
Retrieved from
https://www.psychologytoday.com/blog/the-brain-and-emotional-intelligence/201112/motivation-
what-moves-us
Great leaders need great social skills! (n.d.). Retrieved from
http://bookboonglobal.com/great-leaders-need-great-social-skills-do-you-have-what-it-takes/
Ioannidou, F., & Konstantikaki, V. (2008). Empathy and emotional intelligence: What is it about?
International Journal of Caring Sciences, 1(3), 118-123.
Retrieved from
http://internationaljournalofcaringsciences.org/docs/Vol1_Issue3_03_Ioannidou.pdf
Stosny, S. (2011, October 28). Self-Regulation. Retrieved from
https://www.psychologytoday.com/blog/anger-in-the-age-entitlement/201110/self-regulation
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